Product Details
Description
- Panel material: aluminum alloy
- Lock material: special pure stainless steel
- Password capacity: ≤5
- Magnetic capacity: ≤100
- Face: ≤100
- Palm print capacity: ≤100
- Fingerprint capacity: ≤100
- Reading time: ≤0.5S
- Application: TUYA SMART
- WIFI frequency: 2.4GHZ
- Magnetic card frequency: 13.56MHz
- Working power: 4200mAh
- Identification method: radio frequency induction
- Operating temperature: -15° to 65°
- Working humidity: 20%~80% RH
- Lock safety level: C level
- Application environment: wooden door/door/household door/aluminum door/steel door/door
- Door thickness: door thickness is about 2.8cm-10cm (additional bearing needs to be extra thick)
- Waterproof grade: slightly waterproof, does not accept direct rain, can not be installed in a completely open environment
- Opening direction: left and right compatible
- Product function: remote camera unlock + temporary password + data record + face recognition + fingerprint + magnetic card + password + doorbell + video peep hole + automatic switch lock
Shipping Policy
SHIPPING POLICY
Here at Swagican, we are continually striving to process and ship orders as soon as possible. Thanks to our amazing business relationship with our carriers all orders are
shipped directly from our warehouse. Our goals are to keep improving the order processing speed while allowing us to focus on building relationships with customers who
have a passion for the gaming industry. Here are some points that describe our shipping policy:
Shipping is FREE on the entire store
Orders are processed and shipped between Monday - Friday.
We do not process or ship Sat-Sun or holidays.
Order processing can take up to 48 hours.
Orders are shipped via UPS or FEDEX
Orders are delivered between 4-10 business days after its shipped.
We ship to the US only (does not include VI, HI, PR, AK, and GU)
CANCELLATION:
We understand that sometimes customers may have a change of heart and wish to cancel their order. Due to our commitment to process and ship orders sufficiently as possible, we can only cancel orders up to 45 days after being placed. To request an order cancellation, please see Return & Refund
Missing Refunds:
There is often some processing time before a refund is reflected in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.
RETURN & REFUND POLICY
you for ordering from us, but if for any reason you're not happy with your purchase, you may return it within 45 days after placing the order. The following guideline (s) apply
to all returns:
To start the return process, email us at: support@swagican.com with "Return" and the order number in the subject tab
In the body, let us know the reason you're returning the product and whether it's defective or not.
We accept returns if the product is defective, non-defective, open, or unopened.
Shipping on returns is free. We do not charge a restocking fee
We'll email you a return label with instructions within 24 to 48 hours.
REFUNDS:
Once your return has been received we'll immediately issue a refund. There's often some processing time before a refund is visible in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.
