Here at Swagican, we are continually striving to process and ship orders as soon as possible. Thanks to our amazing business relationship with our carriers all orders are shipped directly from our warehouse. Our goals are to keep improving the order processing speed while allowing us to focus on building relationships with customers who have a passion for the gaming industry. Here are some points that describe our shipping policy:
- Shipping is FREE on the entire store
- Orders are processed and shipped between Monday - Friday.
- We do not process or ship Sat-Sun or holidays.
- Order processing can take up to 48 hours.
- Orders are shipped via UPS or FEDEX
- Orders are delivered between 4-8 business days after its shipped.
- We ship to the US only (does not include VI, HI, PR, AK, and GU)
We understand that sometimes customers may have a change of heart and wish to cancel their order. Due to our commitment to process and ship orders sufficiently as possible, we can only cancel orders up to 45 days after being placed. To request an order cancellation, please see Return & Refund
There is often some processing time before a refund is reflected in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.