RETURN & REFUND POLICY
We apologize for any inconvenience and we’ll make every possible effort to assure your satisfaction with your purchase experience at Swagican.
First, we would like to thank you for ordering from us, but if for any reason you're not happy with your purchase, you may return it within 45 days after placing the order. The following guideline (s) apply to all returns:
- To start the return process, email us at: firstname.lastname@example.org with "Return" and the order number in the subject tab
- In the body, let us know the reason you're returning the product and whether it's defective or not.
- We accept returns if the product is defective, non-defective, open, or unopened.
- Shipping on returns is free. We do not charge a restocking fee
- We'll email you a return label with instructions within 24 to 48 hours.
Once your return has been received we'll immediately issue a refund. There's often some processing time before a refund is visible in your account. Typically it takes 3 - 5 business days before your bank or credit card company officially posts your refund.